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Most answers are one click away. For everything else, write to us: a person reads every message and replies within 1 business day.
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Where your order stands, how pre-orders work, delivery, returns, the warranty and the guide.
How pre-orders work
Nothing is charged today. We take payment when your Mango leaves the warehouse.
Read how it worksOrder status
Where your pre-order stands. Change the colour or the address, or cancel, any time before it ships.
Check my orderFAQ
The questions people ask most, answered in a line or two.
Read the FAQShipping and returns
Free tracked delivery to the EU, the UK and Switzerland. 30 days after delivery to send it back.
Delivery and returnsWarranty
Two years from us, on top of the legal guarantee. What it covers, and how a repair works.
See the warranty
Getting started
Open the guide
Charging, pairing, the touch controls, the halo, and what to do after a swim.
Open the guide
Write to us.
Tell us what's going on. If it's about an order, the order number helps us answer faster.
- hello@mangosound.com
- Reply time
- Within 1 business day
- Hours
- Monday to Friday, 9:00 to 18:00 CET
- Order numbers
- MG-26- followed by 5 digitsYou'll find it in your confirmation email.
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